Frequently Asked Questions

How old do I have to be to hire a vehicle?
Driver age has to be between 25/30 - 65. We apologise, but if you are under 25 our insurance company will not even consider covering you.

Do I need a clean Drivers License to hire a vehicle?
Not quite! A maximum 6 points on your licence is acceptable. And no drink/drugs or dangerous driving offences. If under any doubt please ask us.

How and when do I pay?
A 15% Booking Fee is required immediately to secure your booking. The outstanding balance will be due 7-14 days before the hire/delivery date.

How much is the security deposit and how does it work?
A £1000 to £5,000 security deposit is required for all vehicle hires (dependent on the vehicle type - please see Tariff Page for full details) in cash or by Credit Card.

This deposit is used as:
• A security bond.
• Payment towards any mechanical damage which is not covered by normal insurance, eg, tyres, wheels, clutch, gearbox, etc which is sustained during the hire period, due to misuse and abuse, excluding normal wear and tear.
• The insurance excess for any accidental damage or loss caused to the vehicle, other vehicles, or injuries suffered, by a third party or the hirer
• Additional charges incurred during hire for excess mileage and/or petrol reimbursement charges.

The security deposit is refunded on safe return of the vehicle.

Can a second driver be added to the policy?
A second driver may be able to drive the car but only with the strict, prior acceptance by the company and the insurers.

What are the hire times?
We can be flexible with hire time as we like to tailor them to suit our customers requirements, but generally the guidelines are as follows:

8 hour Day hire: 9am - 5pm
24 hour hire: from 9am - 9am following day
32 hour weekend hire: 9am Sat - Sun 5pm (certain vehicles only)
65 hour weekend hire: Fri 4pm - Mon 10 am
1 Week hire: Mon 9am - Mon 9am following week

Can I have the car delivered and collected?
We are happy to deliver and/or collect the cars you. There will be an additional charge for this, please see Tariff page or ask for details.

Petrol
You will be provided with an agreed level of petrol that must be replace on the return of the vehicle.

Overseas
Our cars may be taken out of the UK. Ireland ( Eire ) is not part of the UK . Prior notification must be advised so that overseas insurance and AA Cover can be arranged. There will be an additional charge for such extra cover. Please ask us.